Copy of Shipping and Delivery

何時發貨? 

您訂購的產品通常會在訂購後的 1-3 天內發貨。您將收到一封包含跟踪號的電子郵件以供記錄。

如果您訂購了多件商品，並且其中任何一件商品是預購商品，則您的整個訂單將在所有商品到貨後發貨。預購商品無法保證預計到貨日期。我們將通知您任何更改，但您的訂單將保留。 

送貨服務

產品將由順豐直接派送到您的收貨地址 (家中、辦公室、順豐自取點或順便智能櫃)。 如果您想在 S.F.自取點或順便智能櫃，請在結賬時輸入相應地址和自取點/智能櫃代碼。順豐自取點或順便智能櫃的地址請參考以下鏈接。

 如需重新安排派送時間或查看派送狀態，請聯繫順豐。

**順豐自取點或順便智能櫃的自取服務只適用於香港。 如果有任何特殊要求，請在下訂單前提前告知我們。

免運費條款

香港 - 顧客滿港幣1,000元（不包括指定產品）可享免費本地送貨服務。任何低於港幣1,000元的訂單（不包括指定範圍的產品），將收取港幣50元的標準送貨費。或者，您可以選擇順豐到付。如果需要，請與我們聯繫以獲得進一步的幫助。

When will I receive my order?

Your ordered products will be normally dispatched within 1-3 days upon ordering. You will then receive an email with the tracking number for record. 

If you have ordered more than one item, and any of them is a PRE ORDER, your entire order will only be shipped until everything is in stock. The estimated arrival dates of pre-order items cannot be guaranteed. We will notify you of any changes, but your order will remain.

How will I receive my order?
Your ordered products will be directly delivered by Hong Kong Post OR S.F. Express to your shipping address – either home, office, S.F Self Pickup Points or EF Lockers.

If you would like to pick up at S.F. Self Pickup Points or EF Lockers, please input the corresponding address and code during check-out. Please refer to below links for the addresses of S.F Self Pickup Points or EF Lockers.

If you would like to re-arrange the delivery time or check the delivery status, please contact S.F. Express directly.

Remark:

  • Self pickup service at S.F Self Pickup Points or EF Lockers are only applicable to Hong Kong. 
  • Please let us know in advance if there is any special requirement before placing order.

Do you offer free shipping? 

Hong Kong - Customers are entitled to enjoy free domestic delivery service upon HK$1,000 purchase (excluding selected ranges of products). For any orders (excluding selected ranges of products) below HK$1,000 , a standard delivery charge of HK$50 will be applicable. Alternatively, you can settle the delivery charge upon receiving the products at S.F. Express self pickup points or EF lockers. Please contact us for further assistance if needed.