Natural Wooden Rainbow

一般而言，我們收到您的訂單後1-3日內，會盡快安排發貨。發貨後，我們會以電郵告知訂單的快遞編號以作紀錄及查詢。

如同一張訂單內有訂購超過一件貨品並包括預訂貨品的話，整張訂單將會待預訂貨品返貨到港後，才會一併安排配送。預訂貨品的返貨日期只是預計而尚未作實，如有任何變更，我們會立即通知您，而您的訂單仍會被保留。

我會經什麼途徑收到貨品?
我們會以Jumppoint，香港郵政或順豐速運將貨品送往您提供的郵寄地址，如家中、公司、順豐站或順便智能櫃。如您希望寄往順豐站或順便智能櫃，請於結帳時輸入有關送貨地址及點碼 (code)。有關順豐站或順便智能櫃的地址，請參考以下連結：

• 順豐站自取點
• 順便智能櫃

如您希望更改派遞日期或追蹤運單的派送情況，請直接與順豐速運聯繫。

請注意：

• 順豐站或順便智能櫃的自取服務只適用於香港。
• 如有任何特別要求，請於下單前預先通知我們。 

When will I receive my order?

Your ordered products will be normally dispatched within 1-3 days upon ordering. You will then receive an email with the tracking number for record. 

If you have ordered more than one item, and any of them is a PRE ORDER, your entire order will only be shipped until everything is in stock. The estimated arrival dates of pre-order items cannot be guaranteed. We will notify you of any changes, but your order will remain.

How will I receive my order?
Your ordered products will be directly delivered by Hong Kong Post OR S.F. Express to your shipping address – either home, office, S.F Self Pickup Points or EF Lockers.

If you would like to pick up at S.F. Self Pickup Points or EF Lockers, please input the corresponding address and code during check-out. Please refer to below links for the addresses of S.F Self Pickup Points or EF Lockers.

• S.F. Express Self Pickup Points
• EF Lockers

If you would like to re-arrange the delivery time or check the delivery status, please contact S.F. Express directly.

Remark:

• Self pickup service at S.F Self Pickup Points or EF Lockers are only applicable to Hong Kong. 
• Please let us know in advance if there is any special requirement before placing order.